Sales lead-to-quote experience
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An 8-hour, case-study based lab, Supurna works with participants to find and analyze complex and discrete flows that crisscross departments. Participants use challenging analytics to describe the current state and a target future state to create an ROI-based case for change to create revenue growth for your business.
Working through a case scenario for a transactional lead to quote process, participants:
- Focus on customer needs to develop a fast and accurate response
- Practice tool application and analytic thinking in a no-risk yet realistic environment
- Apply Performance Chain improvement tools to find relevant details and complete process analysis
- Work as a team to find overall system implications and prioritize action plans
What is it?
- A case study experience for transactional processes using performance improvement tools
- A realistic process improving methodology to find potential revenue in a front-end process
- A one-day immersion program to enhance participant capabilities
Who is it for?
- Any product of service organization
- Leaders and team members associated with the lead to quote process
- Leaders and team members responsible for defining and executing improvement initiatives
- Lean or Six Sigma practitioners who lack exposure to transactional or service environments
- MBA/Advanced Continuing Education students
What you get:
- Participants capable of analyzing and improving transactional processes
- Tools usable to find cash or revenue anywhere in the Performance Chain
- Hands-on tool application and data analysis practice in a low-risk environment
- Real world data collection practice using an interview format within a case study