Working capital experience

We thought we had a strong accounts receivables process, until this simulation helped us stand back and see anew. Now my team knows how to free working capital from clinic and finance processes. – Hospital Administrator

What to find cash in the Performance Chain? This 4- or 8-hour case-study based lab applies intermediate Performance Chain diagnostics and analytics to find and free working capital (cash) trapped in the back end of a Performance Chain.

Participants use Performance Chain improvement tools to find available cash (including savings and freed working capital) in a process. The experience creates a clear understanding of a transactional/service process in the current state and looks for improvement opportunities in the future state with quantifiable benefits.

Working through a case scenario for a transactional process, participants:

  • Practice tool application and analytic thinking in a no-risk yet realistic environment
  • Apply performance improvement tools to find relevant details and complete process analysis
  • Work as a team to find overall system implications and prioritize action plans

What is it?

  • A case study for transactional process using performance improvement tools
  • A realistic process improvement methodology to find cash
  • A one-day immersion program to enhance participant capabilities

Who is it for?

  • Any product or service organization
  • Leaders and team members responsible for leading and executing improvement initiatives
  • Lean or Six Sigma practitioners who lack exposure to transactional or service environments
  • MBA/Advanced Continuing Education students

What you get:

  • Participants capable of analyzing and improving transactional processes
  • Tools usable to find cash anywhere in the Performance Chain
  • Hands-on tool application and data analysis practice in a low-risk environment
  • Real world data collection practice using an interview format within a case study