Working capital experience
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What to find cash in the Performance Chain? This 4- or 8-hour case-study based lab applies intermediate Performance Chain diagnostics and analytics to find and free working capital (cash) trapped in the back end of a Performance Chain.
Participants use Performance Chain improvement tools to find available cash (including savings and freed working capital) in a process. The experience creates a clear understanding of a transactional/service process in the current state and looks for improvement opportunities in the future state with quantifiable benefits.
Working through a case scenario for a transactional process, participants:
- Practice tool application and analytic thinking in a no-risk yet realistic environment
- Apply performance improvement tools to find relevant details and complete process analysis
- Work as a team to find overall system implications and prioritize action plans
What is it?
- A case study for transactional process using performance improvement tools
- A realistic process improvement methodology to find cash
- A one-day immersion program to enhance participant capabilities
Who is it for?
- Any product or service organization
- Leaders and team members responsible for leading and executing improvement initiatives
- Lean or Six Sigma practitioners who lack exposure to transactional or service environments
- MBA/Advanced Continuing Education students
What you get:
- Participants capable of analyzing and improving transactional processes
- Tools usable to find cash anywhere in the Performance Chain
- Hands-on tool application and data analysis practice in a low-risk environment
- Real world data collection practice using an interview format within a case study