Our four lenses
Our approach to Performance Chain excellence is to see all flows through four lenses and reveal productivity improvement opportunities aligned to customer value requirements. These lenses are:
Speed Increase the velocity of all core processes. Examples: cycle time, time to market, days cash outstanding. |
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Predictability Quality and repeatability of external and internal processes. Examples: records accuracy, process yield, customer satisfaction, on-time delivery. |
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Flexibility Reduce the time to convert processes to meet dynamic customer demands. Examples: changeover, segment customization. |
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Leverage Do more with existing resources and capital assets. Examples: resource utilization; equipment, systems and process effectiveness, inventory turns. |