A transactional Performance Chain is difficult to impact with Lean and Six Sigma because the information and product flows are difficult to see, map and measure.

This difficulty is often due to organizational design and the availability of the data related to these flows.  Our TRANSACTIONAL Performance Chain modules and series for these environments have been created from relevant case studies that allow participants to see beyond their organization and to understand how the “system of flows” effects the customer experience, as well as the financial performance of the business.

Our customized Lean and Six Sigma tools are augmented with programs to prepare and assess the organizational readiness for change. Supurna creates sustainability tests that help organizations achieve constant flow through their transactional Performance Chain. Our goal is that our educational programs will cultivate change agents for your company who will lead operational change in your transactional system by increasing speed, improving capacity and releasing working capital.